Agenda

• Motivation for the Kanban method
• Proto-Kanban evolutionary forms, multi-service Kanban case study, commitments
• Interpretation of Kanban practices in-context, seeing services, upstream Kanban
• Kanban cadences: Service delivery set
• Service delivery reviews (SDR), Ops reviews, models for improvement, sources of delay, dependencies between services
• Managing variability, blocker clustering, risk reviews, bottlenecks, economic costs, evolutionary approach to organizational change and improvement

Learning Objective

• Deeper Kanban practices to sustain evolutionary improvements
• Getting to pull at the enterprise scale
• Organizational feedback loops enabled by Kanban cadences
• Several important models for finding and validating improvements – "improvement technologies"
• We will also enhance this class with practical guidance on several topics such as: the lead time metric, non-IT Kanban applications, and the secrets of STATIK (the systems thinking approach to introducing Kanban)
• Why evolutionary change may be more appropriate for your company than managed change
• How to identify and approach emotional and rational sources of resistance to change
• How proto-Kanban systems aren't "incorrect ways to do Kanban", but rather evolutionary Kanban forms that bring real benefits to companies
• A relatable enterprise-level Kanban case study
• How to be deliberate at making important business commitments
• Deeper definitions of the Kanban method and their appropriate interpretations in context
• Seeing your enterprise as a network of services that can improve together
• Non-IT applications of Kanban
• Advanced guidance on STATIK (the systems thinking approach to introducing Kanban)
• Key approaches to scaling Kanban
• Understanding upstream vs. delivery Kanban and the related management roles
• Implementing the Delivery Set of Kanban cadences, particularly the replenishment meeting, multiple-levels of stand-ups and delivery planning
• How to design service delivery reviews (SDR) and Ops Reviews (this begins the Improvement Set of Kanban cadences)
• The lead time metric and its probabilistic nature
• Identifying, managing, eliminating, mitigating sources of delay
• Managing dependencies between services
• Understanding and managing the sources of variability present in your processes
• Conducting risk reviews (this completes the Improvement Set of Kanban cadences)
• Dealing with bottlenecks in high-variability creative processes
• Applying an economic model to find waste in projects

Audience

• Project and Portfolio Managers
• Service Delivery Managers
• Heads of PMO and Program Directors
• Project Management Consultants
• Executives with eagerness to develop Managerial skills.

Course Deliverables

• Attendees will receive a certificate of completion from Lean Kanban University (LKU) in digital format
• Get listed to LKU Alumni Directory along with free membership in Lean Kanban University
• Attendees will receive a KMP digital badge and access to members-only KMP forums
• In person 2-day training full of learning and activities.

Registration Fee

• INR 45,000 + 18% GST (Inclusive of Lean Kanban India 2018 Conference pass).

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