Thomas is a seasoned Agile Coach and Senior Scrum Master with extensive experience in Agile Project Management. He holds certifications including SAFe® SPC, Kanban Management Professional (KMP), and Professional Scrum Master (PSM-I). Thomas has successfully led multiple agile transformations, guiding teams through the adoption of Agile, Scrum, and Kanban practices. He has a proven track record in enhancing efficiency, customer satisfaction, and innovation across various industries. Currently, he plays a pivotal role in setting up Agile Centres of Excellence and scaling Agile practices within organizations.

Accelerating Change: A Digital Telco Case Study

This session explores the digital transformation journey of one of Singapore’s leading telecommunications companies. The focus is on how upstream Kanban facilitated work readiness for a downstream Scrum team, which also incorporated selected Kanban practices to enhance flow and achieve predictable lead times. The session will also discuss how Agile and Kanban practices were applied at scale within the organization.