Vishal is making organisations awesome via EnterpriseJoy! He is passionate about People & Technology, a sublime combination driving the current age of Digital Businesses. By cultivating a mindset of "Innovation as a Habit", EnterpriseJoy is his unique proposition for driving the continuous shifts for Business Transformation by tapping into the spaces of Organisational Behaviour and Behavioural Economics. Rooted in the philosophy that "Mindset without actions is wishful thinking", EnterpriseJoy provides practical applications of the human behaviours that catalyses organisations towards their goals.

With over 14 years specialising as a Business Analyst, his teams have delivered digital solutions across multiple industry verticals & domains that have transformed businesses to serve their people & customers better. During this period, SLICE has been his lodestar for experimentation, allowing his teams to swiftly navigate through complex & challenging environments; a safe culture of learning to fail has allowed his teams to plan and take risks for faster value realisation while achieving a shared purpose.

He is recognised as LinkedIn Community Top Voice for Thought Leadership, Business Analysis, and People Management; He is a Blogger, Podcaster, and a Keynote Speaker; and my current pursuits include driving Operational Excellence for Thoughtworks India, authoring a book that explores the fine craft of Business Analysis, spreading EnterpriseJoy, and facilitating the Pune Business Agility Meetup.

Agility in the World of ITES Business

Technology is easy, people are hard. Make People your passion and everything else follows. As he moved from the world of product development to business operations he witnessed this in action in himself. The ITeS industry may be at the forefront of agility in all its glory however even the best ones acknowledge that there's always room for improvement especially in the non-tech pockets. So it was only natural for him to adopt the tech established frameworks and mould it for business operations through a mixture of Lean Value Trees, Operational Excellence, and Extreme Programming principles to witness measurable qualitative results. This talk is an experience report and a hands-on workshop from his learnings and techniques to help the audience on their journey towards business agility in the world of ITeS business operations.