Dharmender (DK) Kapoor is the ex-Chief Executive Officer and Managing Director of Birlasoft. DK comes with 30 years of experience in the IT industry and is recognized across the industry as a thought leader. DK co-owns patents around Cloud and Digital. Dharmender joined Birlasoft from HCL Technologies where he was heading Business and Technology Transformation Services.

Before being elevated to CEO, DK also served as the Chief Operating Officer (COO) at Birlasoft, where he managed Global Delivery, Business Development, Advisory, and other enabling functions. He was also responsible for developing Birlasoft's global business for the BFSI vertical. He played an instrumental role in leading the divesture of Birlasoft's legacy business and etched a strategy towards focusing on next-generation digital services.

DK was among the key leaders of the Strategic M&A team that was responsible for the acquisition and integration of KPIT's IT business with Birlasoft's core business, leading to the birth of a new mid-tier Enterprise Digital and IT Transformation Services public listed company – Birlasoft Limited.

Making a mid-size IT Services company agile by balancing Growth Strategy and Operations

Peter Drucker said culture eats the strategy for breakfast. However, its also true that operations does the same to strategy. Without determined execution, strategy can fail miserably. To make an organization agile, its important that key operational goals and strategic objectives run in parallel and are made interdependent.