Seshabhargavan R has over 12 years experience in software development and services, process definition and consulting working with delivery teams driving key business outcomes. He is KMP-I and CSPO certified and has been implementing Kanban and Agile practices across client accounts, paving the way to organizational agility. With acumen in software development and process consulting across industries like education, finance, defense manufacturing, automotive and digital marketing, Seshabhargavan specializes in solving business problems using the right methods and tools. He also has expertise in knowledge management, project management and content management using SharePoint, Jira and Azure DevOps.

Kanban And Subscription Service Delivery Epsilon

• Epsilon builds marketing platforms and solutions for businesses, personalizing consumer journeys with performance transparency. Over the last few years, our platform solutions moved to a subscription-based model of operations
• This report outlines how they evolved using Kanban to deliver more value and improve customer experience in a challenging and completely virtual work environment.
• It also highlights how visualization techniques enabled effective management of team capacity across the service layers that support our marketing operations.

• Approach to agility in services
• Managing flow across cross-functional teams
• Driving implementation at varying organizational levels