Bio
Marcio Sete is the Chief Product & Technology Officer at Flomatika–a Value Stream Management platform committed to bringing management innovation to enterprise organizations optimising their agile governance, planning, and delivery processes. Before Flomatika, Marcio worked as a Principal Consultant at Elabor8—a progressive management consulting firm—where he was part of various transformation initiatives among the most iconic Australian brands, working on a wide range of value streams, operating models, organisational designs, cultures and social dynamics.
Session
Automating fit-for-purpose analysis with a Value Stream Management platform
Overview
You might have been hearing for years about the importance of clearly understanding who your customers are, their purpose for consuming your services, and their service level expectations.
If you don’t understand that and your service level, you are probably flying blindly.
Think about that; if how success looks like is not clear, explicit and measurable, how can you expect your teams to improve?
"If you don’t know where you are going, any road will get you there." Lewis Carroll
This talk will explore advanced customer-centric and flow-based metrics and how to automate fit-for-purpose analysis with a Value Stream Management platform, leveraging the data you already have in the existing boards of your teams.
You can expect lots of new concepts, discussions, and actionable insights.