Dharmender (DK) Kapoor is the Chief Executive Officer and Managing Director of Birlasoft. DK comes with 30 years of experience in the IT industry and is recognized across the industry as a thought leader. DK co-owns patents around Cloud and Digital. Dharmender joined Birlasoft from HCL Technologies where he was heading Business and Technology Transformation Services.

Before being elevated to CEO, DK also served as the Chief Operating Officer (COO) at Birlasoft, where he managed Global Delivery, Business Development, Advisory, and other enabling functions. He was also responsible for developing Birlasoft's global business for the BFSI vertical. He played an instrumental role in leading the divesture of Birlasoft's legacy business and etched a strategy towards focusing on next-generation digital services.

DK was among the key leaders of the Strategic M&A team that was responsible for the acquisition and integration of KPIT's IT business with Birlasoft's core business, leading to the birth of a new mid-tier Enterprise Digital and IT Transformation Services public listed company – Birlasoft Limited.

How Hyper-Digitalization is Going to Lead the World

In the post-COVID World, enterprises must adapt to new-age technologies that can help reduce operation costs, mitigate risks, and deliver enhanced business value. The business playbook needs to be re-written, with Trust, Agility, Talent, and Innovation being the critical pillars for being part of the digitally-enabled, contactless world. From a process and progress monitoring standpoint, Kanban-inspired methods will continue to be our barometers towards improving agility, efficiency, and responsiveness and help re-calibrate business benchmarks.