A poet at heart and an avid cricket enthusiast with two decades of experience in delivering multiple Managed Services for various customers from across the globe. Enjoys working on Next Generation initiatives (machine first approach and automation) and DevOps model to bring agility in predictable and monotonous application maintenance delivery..

Kanban in Managed Services

Managed Services forms a significant part of many organizations today. This session will unfurl the transformation journey of a Managed Services organization, unraveling lessons learnt, while discussing and promoting the many Kanban practices that when adopted by other Managed Services teams could enable such teams to reap unending benefits that Lean and Kanban practices have to offer.