A true blue Quality professional with IBM for 17+ years. Certified Six Sigma Black Belt, Lean Six Sigma Black Belt, IBM Enterprise Agile Coach & Thought Leader, Design Thinking evangelist. Dynamic and multi-skilled Quality Excellence Rover (done the length and breadth of it through the years). Lead, mentor and champion the Agile Transformation journey for GTS, IBM.

Designed and institutionalized numerous frameworks and models for Delivery Team and successfully turned around numerous troubled (in critical situations) Accounts/Projects through a two pronged approach of integrating performance management with continuous improvement techniques thereby turning shortfalls into successes, objectives to outcomes, and thereby increased Client confidence by driving out-of-the-box thinking leading to best-in-class results. Expert at leveraging data analytics & creative problem-solving towards innovative, business solutions to challenging business problems; has a history of bringing order and efficiency to dynamic & chaotic IT environments.

steps to mastering agility at scale in large, complex oraginzations